Privacy Policy
Last Updated: 17 February 2026
Introduction
Delximo ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms on our website
- Request a technical assessment or quote
- Communicate with us via email or phone
- Subscribe to our communications
This information may include your name, email address, phone number, physical address, and details about your property or project.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, we may collect information about the individual web pages you view, what websites or search terms referred you to our site, and how you interact with the site.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer service
- Schedule technical assessments and installations
- Prepare quotes and project documentation
- Improve our website and services
- Send you technical information and updates related to your projects
- Comply with legal obligations
Legal Basis for Processing (Chile)
Under Chilean data protection law (Law 19.628), we process your personal information based on:
- Your consent when you provide information through our contact forms
- Contractual necessity to provide our services
- Legitimate business interests in improving our services
- Legal obligations we must fulfill
Disclosure of Your Information
We may share your information with:
- Service providers who assist us in operating our website and conducting our business
- Professional advisors such as lawyers and accountants
- Government authorities when required by law
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Under Chilean law, you have the right to:
- Access your personal information we hold
- Request correction of inaccurate information
- Request deletion of your information
- Object to processing of your information
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings. For more information, please see our Cookie Policy.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Delximo
Diego Portales 920
Copiapó, Chile
Email: info@delximo.com
Phone: +56 52 250 3318